[cisco-voip] strange transfer 'issue' with shared line

Erick Wellnitz ewellnitzvoip at gmail.com
Wed Jul 24 12:17:33 EDT 2013


I think that is probably the 'issue' as it only happens when transferring
to the shared line or transferring from the shared line to the personal DN.


On Tue, Jul 23, 2013 at 1:26 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> Take a look at the 'line focus' of the screen when this happens.
>
> If you are on extension 1001 with the other party, and try to transfer to
> extension 1002 (also on your phone),  when 1002 rings, the phone will focus
> on extension 1002 for a bit, showing only soft keys available during
> ring-in state. Focus should return to extension 1001 and thereby show you
> the transfer soft key again.
>
> That's just a guess though.
>
> Sent from my iPhone
>
> On 2013-07-23, at 1:56 PM, Erick Wellnitz <ewellnitzvoip at gmail.com> wrote:
>
> > I've encountered something I have never seen before.  I don't know if it
> is an isse or if it is operating as expected.
> >
> > I place a call to another dn then transfer to a shared line I also have
> on my phone.  It takes 6 seconds before the transfer key appears after
> entering the extension of the shared line.  It has only been reported on
> 7962 phones.
> >
> > Any thoughts?
> >
> > Thanks!
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
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