[cisco-voip] Calls not dropping from CAD

Muneeb khan mmuneebkhan at gmail.com
Mon Jun 10 16:07:00 EDT 2013


hi,

 we have just installed UCCX 8.6 and CUCM 8.5, all the things are working
fine except few below mentioned things.

1. Agents are not able to drop the calls through CAD, they had to do it
through IP Communicator.

2. Some agents goes to NOT Ready state as soon as the call hit on their
CAD.

3. Some IP Communicators aren't registering onto CUCM as they are
continuously showing "IP Configuring" onto IP Communicator.(DHCP is running
in the environment).

 Thanks
Muneeb Khan
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130611/656b96ac/attachment.html>


More information about the cisco-voip mailing list