[cisco-voip] Call goes directly on hold

[Nate VanMaren]

http://communicationsknowledge.blogspot.com/2012/03/rcc-call-automatically-put-on-hold.html

I gave up, so I do not know solutions other than those listed in the link above.

From: Reto Gassmann [mailto:voip at mrga.ch]
Sent: Wednesday, June 12, 2013 6:56 AM
To: Nate VanMaren
Cc: Reto Gassmann; cisco-voip at puck.nether.net
Subject: Re: Call goes directly on hold


Yes we have lync in the backend and moc on the clients.
We Control the phones via rcc CUCM - CUPS - lync.

Am Mittwoch, 12. Juni 2013 schrieb Nate VanMaren :
Do you have Lync/MOC RCC enabled?

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<javascript:_e(%7b%7d,%20'cvml',%20'cisco-voip-bounces at puck.nether.net');>] On Behalf Of Reto Gassmann
Sent: Wednesday, June 12, 2013 4:28 AM
To: cisco-voip at puck.nether.net<javascript:_e(%7b%7d,%20'cvml',%20'cisco-voip at puck.nether.net');>
Subject: [cisco-voip] Call goes directly on hold


hello group

we run a cucm 8.0(3a) and have IP Phones 7960 (Firmware 8.1.200).
Some times we have the problem, that a call goes straight on hold.
User A calls User B. User B picks up the phone and hears the MoH (Call is on hold). User A can put the call out of hold and the call is set up and A and B can talk.

Has any body seen this before?

Thanks
Regards Reto


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