[cisco-voip] Call goes directly on hold

[Erick Wellnitz]

Saw the same issue several years back now.  Never did find a stable
solution.

Ours was happening with users who had RCC/MOC, a 7975 and a 9971.


On Wed, Jun 12, 2013 at 8:25 AM, Nate VanMaren <VanMarenNP at ldschurch.org>wrote:

>  ** **
>
>
> http://communicationsknowledge.blogspot.com/2012/03/rcc-call-automatically-put-on-hold.html
> ****
>
> ** **
>
> I gave up, so I do not know solutions other than those listed in the link
> above.****
>
> ** **
>
> *From:* Reto Gassmann [mailto:voip at mrga.ch]
> *Sent:* Wednesday, June 12, 2013 6:56 AM
> *To:* Nate VanMaren
> *Cc:* Reto Gassmann; cisco-voip at puck.nether.net
> *Subject:* Re: Call goes directly on hold****
>
> ** **
>
> ** **
>
> Yes we have lync in the backend and moc on the clients. ****
>
> We Control the phones via rcc CUCM - CUPS - lync. ****
>
> ** **
>
> Am Mittwoch, 12. Juni 2013 schrieb Nate VanMaren :****
>
> Do you have Lync/MOC RCC enabled?****
>
>  ****
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Reto Gassmann
> *Sent:* Wednesday, June 12, 2013 4:28 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Call goes directly on hold****
>
>  ****
>
>  ****
>
> hello group****
>
>  ****
>
> we run a cucm 8.0(3a) and have IP Phones 7960 (Firmware 8.1.200).****
>
> Some times we have the problem, that a call goes straight on hold.****
>
> User A calls User B. User B picks up the phone and hears the MoH (Call is
> on hold). User A can put the call out of hold and the call is set up and A
> and B can talk.****
>
>  ****
>
> Has any body seen this before?****
>
>  ****
>
> Thanks ****
>
> Regards Reto ****
>
>
>
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>
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