[cisco-voip] CFA on 9971

[Ryan Ratliff]

Try  creating a feature control policy with Forward All enabled and set it on the device.  By default that option should be enabled.

-Ryan

On Jun 27, 2013, at 4:21 PM, Candese Perez <trigena at gmail.com> wrote:

Hello, 
I am having an issue adding the Call Forward All functionality to a 9971.  It is not present under Unassigned Associated Items for the phone. 
I have tried creating a new phone button template, but the feature doesn't exist their either. 

I don''t have a feature control policy assigned to the device. 

Has anyone else seen this?

TIA


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