[cisco-voip] CFA on 9971

[Candese Perez]

I tried that as well, i did see it enabled by default in the feature
control policy, but I selected override and enabled, but I still don't see
the feature under unassociated items.







On Thu, Jun 27, 2013 at 3:34 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Try  creating a feature control policy with Forward All enabled and set it
> on the device.  By default that option should be enabled.
>
> -Ryan
>
> On Jun 27, 2013, at 4:21 PM, Candese Perez <trigena at gmail.com> wrote:
>
> Hello,
> I am having an issue adding the Call Forward All functionality to a 9971.
> It is not present under Unassigned Associated Items for the phone.
> I have tried creating a new phone button template, but the feature doesn't
> exist their either.
>
> I don''t have a feature control policy assigned to the device.
>
> Has anyone else seen this?
>
> TIA
>
>
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