[cisco-voip] some 8900 phone screens turn off early

[Ryan Ratliff]

Which setting in CUCM are you using to turn off the display?  If it's the Energywise (power save plus) one then your switches may be playing a role here too, depending on if you allowed CUCM to allow EW overrides.  If it's the "Display On Time" one then it's all local to the phone and as others have said I'd look at the phone's local time.

-Ryan

On Mar 5, 2013, at 10:53 AM, Justin Steinberg <jsteinberg at gmail.com> wrote:

From everything I can see, the phone has the right time.  Both on the display (once I wake it up) and in the webpage (before I wake it up).  And the screen is turninng off at a weird time, like :41 past the hour.  So it doesn't even match up with a standard display off of :00 or :30.

On Mon, Mar 4, 2013 at 10:08 PM, Nate VanMaren <VanMarenNP at ldschurch.org> wrote:
I have seen 894X phones get confused about time.  There was some chatter about them on the list last week.  They highly recommend the latest firmware.

 

On my case, the phone displayed the correct time but in the wrong time zone .  the phone web page showed the correct time and offset/time zone.

 

The only way I have been able to recover from that is a remove power reboot.

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Justin Steinberg
Sent: Monday, March 04, 2013 2:44 PM
To: Cisco VOIP
Subject: [cisco-voip] some 8900 phone screens turn off early

 

I am working on a small pilot deployment of about 40 phones and out of probably 20 8941s there are two that turn off their phone screens in the mid afternoon.  The CM is set for phone screens on between 7am - 6:00pm but these phones aren't honoring that policy.    I've looked on CM and don't see any override for these two specific units, so I am not sure what is causing them to turn off.

 

 



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