[cisco-voip] VoIP Monitoring tools

[Daniel Martin]

Hello,

I am in dire need of a VoIP monitoring tool to monitor the voice quality and the health of our CUCM environment. I am using RTMT to monitor the cluster but it lacks some functionality / reporting. I have nothing to monitor voice quality at this time.

I'm currently looking at 3 different products and would like to get the feedback of the community from those who have looked and/or purchased these products. Any recommendations on a particular product in these 3 or others?


-          Cisco Prime Collaboration suite (monitoring / provisioning products)

-          CA UC Monitor with Performance Center and NetFlow Analyzer

-          Prognosis IP Telephony Manager

We are a large enterprise with 20+ sites and over 5,000 IP phones.

Regards,

Daniel.

Daniel Martin
Group Leader - IT Network Management
CAE Inc.
St-Laurent, Québec Canada
H4T 1G6
Tél:  1-514-341-2000 x4878
Fax: 1-514-340-5489
daniel.martin at cae.com<mailto:daniel.martin at cae.com>

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