[cisco-voip] CUCM 8.0(3a) / UCCE 8.0(3) CTI JTAPI Problems

[MManly at TEP.com]

Have the clients installed the most recent jtapi client?

Sent from my iPhone

On May 26, 2013, at 1:40 PM, "Reto Gassmann" <voip at mrga.ch> wrote:

> Hello Group
> 
> We run a CUCM Cluster 8.0(3a) and a UCCE 8.0(3). The PG servers also have ES11 installed.
> We now have problems with CTI and JTAPI. CTI Routepoint are registered in CUCM but  the call does not reach the UCCE.
> Some Agents are not able to login to the UCCE with their CTI Client. It seems that phones from disconnected users are not disconnected properly and the agents are not able to login again.
> 
> Has anybody seen (and solved) any of these problems?
> 
> Thanks for feedback
> Regards Reto
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip