[cisco-voip] CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

[Brian Meade (brmeade)]

What's the full version?

From: Jason Aarons (AM) [mailto:jason.aarons at dimensiondata.com]
Sent: Thursday, October 17, 2013 9:25 AM
To: Brian Meade (brmeade); cisco-voip (cisco-voip at puck.nether.net)
Subject: RE: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

No luck.  Same issue after Tomcat restart.

admin:utils service restart Cisco Tomcat
Service Manager is running
Cisco Tomcat[STOPPING]
Cisco Tomcat[STOPPING]
Cisco Tomcat[STOPPING]
Cisco Tomcat[STOPPING]
Commanded Out of Service
Cisco Tomcat[NOTRUNNING]
Service Manager is running
Cisco Tomcat[STARTING]
Cisco Tomcat[STARTING]
Cisco Tomcat[STARTED]
admin:

From: Brian Meade (brmeade) [mailto:brmeade at cisco.com]
Sent: Thursday, October 17, 2013 8:40 AM
To: Jason Aarons (AM); cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: RE: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

Have you tried restarting Tomcat?

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Thursday, October 17, 2013 8:00 AM
To: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: [cisco-voip] CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung

The next button is hung.  Next does nothing.  I tried re-starting the Bulk Provisioning Service.  Any other ideas?  It didn't even give me a query window.  Just stuck on the last query I ran.

Screenshot;


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