[cisco-voip] Call Manager Service restart

Jason Aarons (AM) jason.aarons at dimensiondata.com
Tue Oct 22 22:35:51 EDT 2013


I would test via closest to the phones using a static route "ip route pubip 255.255.255.255 null0" versus stop/starting any services, etc if I wanted to test failover of phones/mgcp/h323.  Do you really want to be troubleshooting something else? Or creating a problem?

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Techguy
Sent: Tuesday, October 22, 2013 10:17 PM
To: Anthony Holloway
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] Call Manager Service restart


Hi Anthony,
I agree with you, Tim and I came to the same conclusion, but this gets a bit interesting with the following scenario. Consider cm group of two servers distributed as such to max capacity in fail-over condition. Now if only a cm service restart is intended, should a restart take preference over stop and start? assume no testing is required in a failed over scenario. I wonder this would prohibit the secondary server to be fully loaded and overwhelmed with all endpoints than some (of the primary ones) and let them all reg to the primary one since it came back already. (OR) is it that once the cm restart is initiated then all of it's endpoints 'must' reg to the secondary before they go back to primary, no matter how quick the primary comes back up and running/available.
your thoughts are welcomed!
Thanks
tg

On Tue, Oct 22, 2013 at 9:55 PM, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:
Personally, I have seen web pages fail on me too many times over the years to trust a simple restart of services.  I would always opt for a stop, wait, confirm, then start, versus a restart.  That's my personal preference.  And yes, restarting and stop/start will achieve the same results, if you don't in fact need down time.  I.e., If you stopped the CM services where phones are registered, then they cannot fail back until you start it; however, if you elect for a restart, then phones will fallback as soon as their timers tell them to do so; which may or may not give you enough time for your test/validation.

On Tue, Oct 22, 2013 at 5:15 PM, Techguy <techguy.ca at gmail.com<mailto:techguy.ca at gmail.com>> wrote:
Hi Folks,
Would restarting the service achieve the same as stopping it and starting it with pauses to ensure proper fail-over to the secondary cm occurs/verifies first? any thoughts?

Thanks


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