[cisco-voip] UC9 Upgrade - CUWL licensing and hot desk environments

[Boon]

A quick update on this.

I followed advice from somebody who has been through the pain barrier with
this a few times already.

Licensing re-cut my license to cover the enhanced licenses which has
allowed me to preserve my CUWL licenses for further roll-outs.

Basically I've kept the wolf from the door for the time being but I can see
it biting me further down the line.




On Tue, Oct 22, 2013 at 3:26 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>wrote:

> Please let us all know if licensing helps you with this issue.  I don't
> wnat to waste time if they are unwilling or unable to help.
>
>
> On Mon, Oct 21, 2013 at 7:24 AM, Boon <ciscovoipuser at gmail.com> wrote:
>
>> Thanks Tim, I'll give that a try and cross my fingers that it will get
>> resolved swiftly for future releases as I've been unable to find anybody
>> (including my Cisco SE) who knows how to deploy EM based solutions going
>> forward.
>>
>>
>>
>> On Mon, Oct 21, 2013 at 1:12 PM, Tim Smith <tim.smith at enject.com.au>wrote:
>>
>>>  Hey mate,****
>>>
>>> ** **
>>>
>>> The answer is currently..****
>>>
>>> ** **
>>>
>>> Log your licensing case.****
>>>
>>> Explain you use EM and no owner ID’s are assigned.****
>>>
>>> Ask them to escalate to product manager.****
>>>
>>> ** **
>>>
>>> They will sort you out with correct licensing (and should not add it to
>>> your maintenance bill – i.e. you should still pay for same amount of users)
>>> ****
>>>
>>> ** **
>>>
>>> i.e. they will give you the extra essential licenses to cover the
>>> unassigned phones, and still have the same count of CUWL users to cover
>>> your normal users and other clients.****
>>>
>>> ** **
>>>
>>> I have a feeling this will be changed in the future. But for now they
>>> should sort you out as above.****
>>>
>>> ** **
>>>
>>> Cheers,****
>>>
>>> ** **
>>>
>>> Tim****
>>>
>>> ** **
>>>
>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>>> Behalf Of *Boon
>>> *Sent:* Monday, 21 October 2013 10:17 PM
>>> *To:* cisco-voip at puck.nether.net
>>> *Subject:* [cisco-voip] UC9 Upgrade - CUWL licensing and hot desk
>>> environments****
>>>
>>> ** **
>>>
>>> Ok so we've upgraded from 8.6 to 9.1.1-20000-5 and have encountered the
>>> same issue as many others with regards to having CUWL licenses and no Owner
>>> ID's set due to all phones being used as hot desks. ****
>>>
>>> ** **
>>>
>>> I understand (after a long conversation with TAC at the weekend) that my
>>> CUWL licenses are 'borrowed' and consumed as Enhanced licenses to cover the
>>> hot desk phones but what I cant understand is why 1 x CUWL license is worth
>>> the same a 1 x Enhanced license. ****
>>>
>>> ** **
>>>
>>> Is this going to be resolved in future versions?****
>>>
>>> ** **
>>>
>>> Also, does anyone have any design best practice for deploying CUCM
>>> version 9 'hot desk' solutions without having to set the Device Owner ID on
>>> phones which will never have an owner? ****
>>>
>>> ** **
>>>
>>> I asked TAC for some guidance on this but they didn't have a suggestion
>>> on how it should be deployed going forward with this new licensing model in
>>> place. ****
>>>
>>> ** **
>>>
>>> Thanks in advance. ****
>>>
>>
>>
>> _______________________________________________
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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