[cisco-voip] Phone View Software - Unified FX

[vignesh sethuraman]

Hello Experts,

I am trying to use Phone view (lab edition) software to control my Lab phones. I can see registered phones on the Phone view but when dial any extension from any of the registered phones, for example 5001, I see message at the bottom on the activity log stating "Command (Key:KeyPad5) sent to device (SEP<MAC of my Phone>) using thread (3) with response failure". 

If any of you have experienced this issue, please guide me to resolve this.

 

Thanks & Regards,
Vignesh S
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