[cisco-voip] Phone View Software - Unified FX

[Brian Meade (brmeade)]

Check the console logs.  You may be getting CTI Authentication failure.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of vignesh sethuraman
Sent: Thursday, October 31, 2013 9:46 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Phone View Software - Unified FX

Hello Experts,

I am trying to use Phone view (lab edition) software to control my Lab phones. I can see registered phones on the Phone view but when dial any extension from any of the registered phones, for example 5001, I see message at the bottom on the activity log stating "Command (Key:KeyPad5) sent to device (SEP<MAC of my Phone>) using thread (3) with response failure".

If any of you have experienced this issue, please guide me to resolve this.

Thanks & Regards,
Vignesh S
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