[cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?

[Erick B.]

Also, on slightly newer version 9.1.1a


admin:utils service restart Host Resources Agent

Executed command unsuccessfully
Invalid service name for restart, valid names are:
   System SSH
   Service Manager
   Cisco Tomcat
   Cisco ELM Admin
   Cisco ELM DB
   Cisco ELM Server

admin:show version active
Active Master Version: 9.1.1.20000-5



On Thu, Oct 31, 2013 at 1:37 PM, Erick B. <erickbee at gmail.com> wrote:

> I did that but it didn't restart the hostagt process.
>
> vSphere shows CPU pegged and alert for high CPU.
>
> show process load
>
>   PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
> 16225 root      25   0  2204 1044  788 R 99.4  0.0  37798:36 hostagt
>
>
> admin:show process using-most cpu
> PCPU PID CPU NICE STATE CPUTIME  ARGS
> %CPU   PID CPU  NI S     TIME COMMAND
> 15.4 16225   -   0 R 26-06:02:58 /usr/local/Snmpri/bin/hostagt
> -log_closefile -aperror -apemanate
>  1.0  5354   -   0 R 00:00:00 /bin/sh
> /usr/local/bin/base_scripts/ntpRunningStatus.sh 0 0
>
>
>
>
> On Thu, Oct 31, 2013 at 1:18 PM, Brian Meade (brmeade) <brmeade at cisco.com>wrote:
>
>>  Erick,****
>>
>> ** **
>>
>> If you log into the ELM Admin web page, go to Administration->Restart.
>> That will restart all ELM services.****
>>
>> ** **
>>
>> Brian****
>>
>> ** **
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>> Behalf Of *Erick B.
>> *Sent:* Thursday, October 31, 2013 2:15 PM
>> *To:* voip puck
>> *Subject:* [cisco-voip] Restarting services on ELM server without server
>> reboot or restarting ELM?****
>>
>> ** **
>>
>> Is there a way to restart services on a ELM server without rebooting the
>> server?****
>>
>> ** **
>>
>> The hostagt process is at 97% CPU and only way I see to clear this out is
>> by rebooting the server. A restart of ELM doesn't appear to restart this.
>> ****
>>
>> ** **
>>
>> Can't restart that service through the command line and I can't find a
>> serviceability web page to restart services from like with CUCM, etc.****
>>
>> ** **
>>
>> admin:utils service restart Host Resources Agent****
>>
>> ** **
>>
>> Executed command unsuccessfully****
>>
>> Invalid service name for restart, valid names are:****
>>
>>    System SSH****
>>
>>    Service Manager****
>>
>>    Cisco Tomcat****
>>
>>    Cisco ELM Admin****
>>
>>    Cisco ELM DB****
>>
>>    Cisco ELM Server****
>>
>> ** **
>>
>> ** **
>>
>> Thanks****
>>
>> ** **
>>
>
>
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