[cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?

[Brian Meade (brmeade)]

Erick,

Is this a standalone ELM server?

Brian

From: Erick B. [mailto:erickbee at gmail.com]
Sent: Thursday, October 31, 2013 2:44 PM
To: Brian Meade (brmeade)
Cc: voip puck
Subject: Re: [cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?

Also, on slightly newer version 9.1.1a


admin:utils service restart Host Resources Agent

Executed command unsuccessfully
Invalid service name for restart, valid names are:
   System SSH
   Service Manager
   Cisco Tomcat
   Cisco ELM Admin
   Cisco ELM DB
   Cisco ELM Server

admin:show version active
Active Master Version: 9.1.1.20000-5


On Thu, Oct 31, 2013 at 1:37 PM, Erick B. <erickbee at gmail.com<mailto:erickbee at gmail.com>> wrote:
I did that but it didn't restart the hostagt process.

vSphere shows CPU pegged and alert for high CPU.

show process load

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
16225 root      25   0  2204 1044  788 R 99.4  0.0  37798:36 hostagt


admin:show process using-most cpu
PCPU PID CPU NICE STATE CPUTIME  ARGS
%CPU   PID CPU  NI S     TIME COMMAND
15.4 16225   -   0 R 26-06:02:58 /usr/local/Snmpri/bin/hostagt -log_closefile -aperror -apemanate
 1.0  5354   -   0 R 00:00:00 /bin/sh /usr/local/bin/base_scripts/ntpRunningStatus.sh 0 0



On Thu, Oct 31, 2013 at 1:18 PM, Brian Meade (brmeade) <brmeade at cisco.com<mailto:brmeade at cisco.com>> wrote:
Erick,

If you log into the ELM Admin web page, go to Administration->Restart.  That will restart all ELM services.

Brian

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Erick B.
Sent: Thursday, October 31, 2013 2:15 PM
To: voip puck
Subject: [cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?

Is there a way to restart services on a ELM server without rebooting the server?

The hostagt process is at 97% CPU and only way I see to clear this out is by rebooting the server. A restart of ELM doesn't appear to restart this.

Can't restart that service through the command line and I can't find a serviceability web page to restart services from like with CUCM, etc.

admin:utils service restart Host Resources Agent

Executed command unsuccessfully
Invalid service name for restart, valid names are:
   System SSH
   Service Manager
   Cisco Tomcat
   Cisco ELM Admin
   Cisco ELM DB
   Cisco ELM Server


Thanks



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