[cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?

[Erick B.]

Yep. I have no problem rebooting it, just more curious if there was a way
to restart that problem service without a whole reboot like you can on the
other products.


On Thu, Oct 31, 2013 at 2:05 PM, Brian Meade (brmeade) <brmeade at cisco.com>wrote:

>  Erick,****
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> Is this a standalone ELM server?****
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> Brian****
>
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> *From:* Erick B. [mailto:erickbee at gmail.com]
> *Sent:* Thursday, October 31, 2013 2:44 PM
> *To:* Brian Meade (brmeade)
> *Cc:* voip puck
> *Subject:* Re: [cisco-voip] Restarting services on ELM server without
> server reboot or restarting ELM?****
>
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> Also, on slightly newer version 9.1.1a ****
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> admin:utils service restart Host Resources Agent****
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> Executed command unsuccessfully****
>
> Invalid service name for restart, valid names are:****
>
>    System SSH****
>
>    Service Manager****
>
>    Cisco Tomcat****
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>    Cisco ELM Admin****
>
>    Cisco ELM DB****
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>    Cisco ELM Server****
>
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> admin:show version active****
>
> Active Master Version: 9.1.1.20000-5****
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> On Thu, Oct 31, 2013 at 1:37 PM, Erick B. <erickbee at gmail.com> wrote:****
>
> I did that but it didn't restart the hostagt process.****
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> vSphere shows CPU pegged and alert for high CPU. ****
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> show process load****
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>   PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND****
>
> 16225 root      25   0  2204 1044  788 R 99.4  0.0  37798:36 hostagt****
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> admin:show process using-most cpu****
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> PCPU PID CPU NICE STATE CPUTIME  ARGS****
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> %CPU   PID CPU  NI S     TIME COMMAND****
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> 15.4 16225   -   0 R 26-06:02:58 /usr/local/Snmpri/bin/hostagt
> -log_closefile -aperror -apemanate****
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>  1.0  5354   -   0 R 00:00:00 /bin/sh
> /usr/local/bin/base_scripts/ntpRunningStatus.sh 0 0****
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> On Thu, Oct 31, 2013 at 1:18 PM, Brian Meade (brmeade) <brmeade at cisco.com>
> wrote:****
>
> Erick,****
>
>  ****
>
> If you log into the ELM Admin web page, go to Administration->Restart.
> That will restart all ELM services.****
>
>  ****
>
> Brian****
>
>  ****
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Erick B.
> *Sent:* Thursday, October 31, 2013 2:15 PM
> *To:* voip puck
> *Subject:* [cisco-voip] Restarting services on ELM server without server
> reboot or restarting ELM?****
>
>  ****
>
> Is there a way to restart services on a ELM server without rebooting the
> server?****
>
>  ****
>
> The hostagt process is at 97% CPU and only way I see to clear this out is
> by rebooting the server. A restart of ELM doesn't appear to restart this.*
> ***
>
>  ****
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> Can't restart that service through the command line and I can't find a
> serviceability web page to restart services from like with CUCM, etc.****
>
>  ****
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> admin:utils service restart Host Resources Agent****
>
>  ****
>
> Executed command unsuccessfully****
>
> Invalid service name for restart, valid names are:****
>
>    System SSH****
>
>    Service Manager****
>
>    Cisco Tomcat****
>
>    Cisco ELM Admin****
>
>    Cisco ELM DB****
>
>    Cisco ELM Server****
>
>  ****
>
>  ****
>
> Thanks****
>
>  ****
>
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