[cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?

[Brian Meade (brmeade)]

Erick,

I don't have a standalone server to test on but you may be able to run "utils service stop Host Resources Agent" and then "utils service start Host Resources Agent".  If that doesn't work, then it's going to have to be rebooted without root access.

Thanks,
Brian Meade

From: Erick B. [mailto:erickbee at gmail.com]
Sent: Thursday, October 31, 2013 3:43 PM
To: Brian Meade (brmeade)
Cc: voip puck
Subject: Re: [cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?

Yep. I have no problem rebooting it, just more curious if there was a way to restart that problem service without a whole reboot like you can on the other products.

On Thu, Oct 31, 2013 at 2:05 PM, Brian Meade (brmeade) <brmeade at cisco.com<mailto:brmeade at cisco.com>> wrote:
Erick,

Is this a standalone ELM server?

Brian

From: Erick B. [mailto:erickbee at gmail.com<mailto:erickbee at gmail.com>]
Sent: Thursday, October 31, 2013 2:44 PM
To: Brian Meade (brmeade)
Cc: voip puck
Subject: Re: [cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?

Also, on slightly newer version 9.1.1a


admin:utils service restart Host Resources Agent

Executed command unsuccessfully
Invalid service name for restart, valid names are:
   System SSH
   Service Manager
   Cisco Tomcat
   Cisco ELM Admin
   Cisco ELM DB
   Cisco ELM Server

admin:show version active
Active Master Version: 9.1.1.20000-5


On Thu, Oct 31, 2013 at 1:37 PM, Erick B. <erickbee at gmail.com<mailto:erickbee at gmail.com>> wrote:
I did that but it didn't restart the hostagt process.

vSphere shows CPU pegged and alert for high CPU.

show process load

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
16225 root      25   0  2204 1044  788 R 99.4  0.0  37798:36 hostagt


admin:show process using-most cpu
PCPU PID CPU NICE STATE CPUTIME  ARGS
%CPU   PID CPU  NI S     TIME COMMAND
15.4 16225   -   0 R 26-06:02:58 /usr/local/Snmpri/bin/hostagt -log_closefile -aperror -apemanate
 1.0  5354   -   0 R 00:00:00 /bin/sh /usr/local/bin/base_scripts/ntpRunningStatus.sh 0 0



On Thu, Oct 31, 2013 at 1:18 PM, Brian Meade (brmeade) <brmeade at cisco.com<mailto:brmeade at cisco.com>> wrote:
Erick,

If you log into the ELM Admin web page, go to Administration->Restart.  That will restart all ELM services.

Brian

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Erick B.
Sent: Thursday, October 31, 2013 2:15 PM
To: voip puck
Subject: [cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?

Is there a way to restart services on a ELM server without rebooting the server?

The hostagt process is at 97% CPU and only way I see to clear this out is by rebooting the server. A restart of ELM doesn't appear to restart this.

Can't restart that service through the command line and I can't find a serviceability web page to restart services from like with CUCM, etc.

admin:utils service restart Host Resources Agent

Executed command unsuccessfully
Invalid service name for restart, valid names are:
   System SSH
   Service Manager
   Cisco Tomcat
   Cisco ELM Admin
   Cisco ELM DB
   Cisco ELM Server


Thanks




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