[cisco-voip] ICM Ad-Hoc Closure w/o Administrator Intervention
Ryan Burtch
rburtch3 at gmail.com
Wed Sep 4 00:31:51 EDT 2013
All:
I'm looking for a way to have a customer be able to call into an ICM
script>enter in an access code> and be able to 'Ad-Hoc Close' a contact
center.
Does anyone know how to do this?
Sincerely,
Ryan Burtch
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