[cisco-voip] ICM Ad-Hoc Closure w/o Administrator Intervention

[Brian Meade (brmeade)]

You could just have it update an XML file that your other scripts referenced to check if the contact center is closed or not.

Brian Meade

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Burtch
Sent: Wednesday, September 04, 2013 12:32 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ICM Ad-Hoc Closure w/o Administrator Intervention

All:

I'm looking for a way to have a customer be able to call into an ICM script>enter in an access code> and be able to 'Ad-Hoc Close' a contact center.

Does anyone know how to do this?



Sincerely,

Ryan Burtch
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