[cisco-voip] Call Stays in Queue When All Agents Log Out - UCCE, ICM

[Ryan Burtch]

All:

I have an issue with an ICM script that is not tearing down a queued call
when all agents log out.  I know this isn't a typical issue, but has anyone
figured out how to deal with this scenario.  Call is being queued in ICM
via the queue to skill group node.




Sincerely,

Ryan Burtch
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