[cisco-voip] CUCM: Phone and IVR with the same DN. Possible ?

Ted Nugent tednugent73 at gmail.com
Thu Sep 26 22:13:28 EDT 2013


Using partitions and routing rules and possibly alternate extensions it's
possible but why not just change the number on the phones?


On Thu, Sep 26, 2013 at 8:06 PM, Isamar Maia <isamar at gmail.com> wrote:

> Hi Folks,
>
> We're using CUCM+Unity version 8.5.1
>
> We had an extension 5000 as our main number.
>
> Using Unity, I need to insert a simple IVR to answer the call on that
> number and, according to the option, transfer the call to phone
> which extension number is also 5000.
>
> The IVR is ready and working in a test table but with different DNs.
>
> Our doubt is:
>
> - Is that possible to have a DN on the phone and also on the CTI Route
> Point setup to forward the call to Unity, at the same time ?
>
>
>
>
> --
> Isamar Maia
> Cel. VIVO SSA:  (55) 71-9146-8575
> Fixo:  (55) 71-4062-8688
> Skype ID: isamar.maia
> "A vida é muito curta para ser pequena" (Benjamin Disraeli)
>
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>
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