[cisco-voip] CUCM: Phone and IVR with the same DN. Possible ?
Isamar Maia
isamar at gmail.com
Fri Sep 27 04:55:25 EDT 2013
Yeah. That's what I was wondering... Simply the best.
2013/9/26 Ted Nugent <tednugent73 at gmail.com>:
> Using partitions and routing rules and possibly alternate extensions it's
> possible but why not just change the number on the phones?
>
>
> On Thu, Sep 26, 2013 at 8:06 PM, Isamar Maia <isamar at gmail.com> wrote:
>>
>> Hi Folks,
>>
>> We're using CUCM+Unity version 8.5.1
>>
>> We had an extension 5000 as our main number.
>>
>> Using Unity, I need to insert a simple IVR to answer the call on that
>> number and, according to the option, transfer the call to phone
>> which extension number is also 5000.
>>
>> The IVR is ready and working in a test table but with different DNs.
>>
>> Our doubt is:
>>
>> - Is that possible to have a DN on the phone and also on the CTI Route
>> Point setup to forward the call to Unity, at the same time ?
>>
>>
>>
>>
>> --
>> Isamar Maia
>> Cel. VIVO SSA: (55) 71-9146-8575
>> Fixo: (55) 71-4062-8688
>> Skype ID: isamar.maia
>> "A vida é muito curta para ser pequena" (Benjamin Disraeli)
>>
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>
>
--
Isamar Maia
Cel. VIVO SSA: (55) 71-9146-8575
Fixo: (55) 71-4062-8688
Skype ID: isamar.maia
"A vida é muito curta para ser pequena" (Benjamin Disraeli)
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