[cisco-voip] Implement UCCX Geographic Inbound Call Routing using callers area code
Grace Maximuangu
Grace.Maximuangu at BlackBox.com
Mon Sep 30 16:14:22 EDT 2013
Hi all,
I have a customer requirement, when a call is placed into the call center, the script needs to query an xml file using Xpath (they do not want to do a database lookup at this time) to determine what CSQ to place the call in.
Has anyone done this before?
Or does anyone have a sample code that can be modified to satisfy this requirement?
:-:gm
Grace Maximuangu
Voice Solutions Engineer
Black Box Network Services
Cell: 213.268.6342
grace.maximuangu at blackbox.com<mailto:grace.maximuangu at blackbox.com>
www.blackbox.com<http://www.blackbox.com/>
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