[cisco-voip] Adding Service URL for One Button Login ?

[Anthony Holloway]

I have not tried this on a 9971 myself, however, 9971's are listed as
supported phone models for IPPA.
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Whether you do a "One Touch" login feature or not, it's still IPPA and
should be fine.  Start with regular IPPA first to validate and have a
control for your next step of one touching it.  Just don't touch it too
much, it might break.


On Wed, Apr 9, 2014 at 3:58 PM, Jason Aarons (AM) <
jason.aarons at dimensiondata.com> wrote:

> On the 9971 can I setup One Button Login for UCCX and not use CAD?   Any
> known issues?  I’ve used One Button Login with other model phones just not
> the new SIP 9971s.
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> http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/60134-1-button-login-ip-phone-agnts.html
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