[cisco-voip] Finding which device/user is using a specific licence?

[Brian Meade]

The License Usage Report in CUCM under System->Licensing allows you to
click the number next to the license and it will show which users are
utilizing those licenses and why.  I think that should show you the
information you're looking for.


On Fri, Apr 18, 2014 at 11:38 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> So I've completed the offline upgrade from v7 to v9 (with a few gotchas)
> and aside from checking out the install logs to see if there are any
> glaring issues, things are working.
>
> The one thing I'm trying to figure out is who/what is using a specific
> license.
>
> We are out of compliance by one CUWL user and one Enhanced plus user.
>
> I misunderstood how the "loaning" process worked and asked to have only
> Enhanced (and Essential) licenses issued. Since this is what our ESW and
> UCSS contracts are/will be based on.
>
> I suspect the CUWL license was used up by my userID because I had four
> phones "owned" by it. I deleted two of the phones and modified the other. I
> did a resync on ELM but no change. I did a restart of CallManager and no
> change. License Manager is not allowed to be restarted at GUI.
>
> I need to find the Enahanced Plus user/device.
>
> Does any one have any tricks? I used the CDR search by user since it shows
> the phones owned by a user. The user information page does not show this.
>
> How long does it take Callmanager to change the request it sends to ELM?
>
> Any help would be appreciated.
>
> Lelio
>
>
>
>
> Sent from my iPhone
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