[cisco-voip] hardware alarms in CUCM / UCCx / Connection v9 - where to set?

[Lelio Fulgenzi]

That's the tricky part. I'm not sure if we've got things configured properly to catch these things. I'm going to have to install the UCCx version of RTMT (since it's different than the CUCM version for some reason) and see what it sees. 

Thanks for the link. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

----- Original Message -----

From: "Brian Meade" <bmeade90 at vt.edu> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "cisco-voip (cisco-voip at puck.nether.net)" <cisco-voip at puck.nether.net> 
Sent: Tuesday, August 26, 2014 3:20:08 PM 
Subject: Re: [cisco-voip] hardware alarms in CUCM / UCCx / Connection v9 - where to set? 


There's also some MIBs you can watch via SNMP. And I'm guessing the failure didn't trigger a "Hardware Failure" alert in RTMT? 


Here's a doc with some details- http://docwiki.cisco.com/wiki/Monitoring_and_Maintaining_CUCM_Appliance_Hardware 



On Tue, Aug 26, 2014 at 3:07 PM, Brian Meade < bmeade90 at vt.edu > wrote: 



Yea, unfortunately setting the remote syslog config process sucks. I work in an managed services environment so have to go through and do those for every new client. 





On Tue, Aug 26, 2014 at 3:01 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 

<blockquote>


Yes, still physical servers. I'll check out RTMT and syslog and/or remote syslog. 

Just wondering what all the alarm configuration/definition options are for in both CUCM and UCCx serviceability pages. It seems like you have to select 20 or so different options in order to configure everything with a remote syslog. Would be nice to be able to do this in one spot. 


Lelio 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 



From: "Brian Meade" < bmeade90 at vt.edu > 
To: "Lelio Fulgenzi" < lelio at uoguelph.ca > 
Cc: "cisco-voip ( cisco-voip at puck.nether.net )" < cisco-voip at puck.nether.net > 
Sent: Tuesday, August 26, 2014 2:50:40 PM 
Subject: Re: [cisco-voip] hardware alarms in CUCM / UCCx / Connection v9 - where to set? 




You're on physical servers, right Lelio? 


I would check the syslogs using the syslog viewer in RTMT and see if anything is in there showing the failure. If so, you can set up remote syslog. 


Brian 



On Tue, Aug 26, 2014 at 2:44 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 

<blockquote>



We've had a couple of hard drives go and we've only noticed because we saw an amber light when we've walked by. Where do I set this type of alarm up? We're getting application alarms but not these. 

Is there a log I can download to see when the drive went bad? 

We're live with CUCM and UCCx v9 now. So those are the answers I'm looking for short term. 

Lelio 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 


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