[cisco-voip] Anyone Using Cisco 8945 Handsets?

Wed Dec 3 19:45:51 EST 2014

Really not intending to hijack this thread but we've seen some interesting squelching issues when answering calls with 8945s and the speakerphone. It's like it takes 4-5 seconds to do an audio cut through and in that meantime it has feedback. If answering with other model phones everything is fine. Probably related to something else on the network, but this has popped up at a couple clients.

I personally am not a huge fan of the 8945 and would lean more towards the new 8800 series 'standard'. The camera on the phone is good but there is a human factor involved with having the camera on the phone. You have to actually LOOK at the phone to have that face to face conversation and logistically it doesn't work if I want to also do some light work on my device. It makes a lot more sense with the 9900 series detachable cameras that can be place on the computer monitor. However this is also slight weird and why the DX80 is 100 times better. 

You can get 'video enabled' with any phone model having the media services interface installed and via CAST your PC camera is engaged when you're hooked into the back of your phone. Yes it is a bit more overhead but we've found it quite a lot more intuitive vs. the camera on the phone. 

Joshua Warcop
Twitter @Warcop
Cisco Champion 2015 Collaboration

From: nickolasjbritt at gmail.com
Date: Thu, 4 Dec 2014 10:56:48 +1100
To: ealeatherman at gmail.com
CC: cisco-voip at puck.nether.net; ajp26 at buffalo.edu
Subject: Re: [cisco-voip] Anyone Using Cisco 8945 Handsets?

I just did a deployment of around 2000 8945's I have tested the bluetooth functionality which seems to work fine. 
No real issues with them overall they are a tiny bit slower than the 796x series. Overall I was pretty happy with them only 1 DOA out of the 2000. We hadn't enabled video yet but I recall there may be  an issue with the amount of bandwidth used (even when on mute). 
The only time we had reliability issues is when used very high call volume scenarios (10 calls plus into a shared line) or using with ARC they would sometimes freeze but a simple reboot resolved the problem. 
One thing that did bother me was that you can only get to your programmed speed dials when not in a call. Our requirements were gig and video the 8945 in conjunction with the 9951's seemed to work fine.
any questions let me know.
On Thu, Dec 4, 2014 at 10:17 AM, Ed Leatherman <ealeatherman at gmail.com> wrote:
We have a number of them deployed, bluetooth seems to work fine. We are using them for people that had 7961/2's that now need/want gigabit connectivity. The "new" UI is a bit of a learning curve for those folks. Video camera/display isn't as good as the higher end units but it gets the job done.
On Wed, Dec 3, 2014 at 3:19 PM, Scott Voll <svoll.voip at gmail.com> wrote:
We have a couple for testing purposes.  we have used them with the plantronic's headsets and they worked.  The biggest bugger for us is that we use call indicator lights, and with blue tooth you lose that.
Nice little phone.  yes the UX is different but I think we may go that way next year.  we like the video built in.
YMMV
Scott

On Wed, Dec 3, 2014 at 10:29 AM, Pawlowski, Adam <ajp26 at buffalo.edu> wrote:
We put one out specifically for the Bluetooth for someone with a Bluetooth hearing aid. There was some conundrum with pairing it to multiple devices (cell phone, office phone, etc) but the report was it worked great, excellent audio quality, as the coil in the handset just didn't cut it.

I agree it is sort of a bastard device regarding the UX, especially if you're all 7900 otherwise. The buttons and menus are a bit different, but they are not consistent across the whole product line anyways. It is reasonably simple to explain the functions to the user, or show them the flash tutorials, etc, to get an idea on how to do what they want. In the past, however, we'd printed step-by-step guides that just don't carry over to these devices - I feel like that's a thing of the past anyways.

Regards,

Adam Pawlowski

SUNYAB

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