[cisco-voip] Disconnect Cause Code 86

[Walenta, Philip]

Going way back from memory I want to say this is a call on hold dropping, a call on hold or park being terminated, or a call being placed on hold and being dropped by a gateway (like if using an h323 gateway with no supplementary services).  Might also be a region codec mismatch and call getting dropped that way as well.

You should be able to try placing a gateway call on hold then disconnecting the call to see if that duplicates the cdr termination cause (look at called/calling numbers to see if there's a gateway or number in common).


Sent from my iPhone

On Dec 21, 2014, at 6:42 PM, ROZA, Ariel <Ariel.ROZA at LA.LOGICALIS.COM<mailto:Ariel.ROZA at LA.LOGICALIS.COM>> wrote:

Guys,

I am making a statistical analysis of Call Detail Records for a Customer, and I am getting some unusual results.
Ranking the calls by origCause_code (or destCause_code) I am seeing the Disconnect Cause code 86 as the third most frequent termination cause (17985 calls), behind Normal Call Clearing (97221) and No Error (51801), and the next reason is Split Call (15766)

According to Cisco´s docs, the code corresponds to:

86 Call having the requested call identity has been cleared

And the closest explanation I got for this is:

Cause No. 86 - call having the requested call identity has been cleared [Q.850]
This cause indicates that the network has received a call resume request containing a Call identity information element indicating a suspended call that has in the meantime been cleared while suspended (either by network time-out or by the remote user).
(from http://cnes.com/causecodes.html)

But none of the CDR examples listed in Cisco´s documentation show a clear scenario for this type of code.

Does anyone know what situation can result in such a record?

Regards,

Ariel.




Ariel Roza
Field Engineer  / Argentina
Logicalis
Tel: +54 11 5282 - 0458
ariel.roza at la.logicalis.com<mailto:ariel.roza at la.logicalis.com>
Peru 327 – CABA – Argentina – C1067AAG
www.la.logicalis.com<http://www.la.logicalis.com/>
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