[cisco-voip] Jabber/Webex Connect phone control of 9971

[Jonathan Charles]

Yes, I see the 9971, when I select it, it says "Setting Phone" then it goes
to a red X...

On Tue, Dec 23, 2014 at 7:04 PM, Josh Warcop <josh at warcop.com> wrote:

>  Not sure initially but WebEx connect is being retired so unlikely you'll
> find much support there.
>
> The CTI control is almost the same so it is odd it is working for 79xx and
> not a 99xx.
>
> The phone shows up in the phone control list in Jabber when you're
> selecting the mode?
>
> Sent from my Windows Phone
>  ------------------------------
> From: Jonathan Charles <jonvoip at gmail.com>
> Sent: ‎12/‎23/‎2014 7:58 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Jabber/Webex Connect phone control of 9971
>
>  We have users who use Webex Connect (and Jabber) and they can use phone
> control for their 7900s et al; but not for the 9971, it just times out when
> you select them.
>
>  We have CUCM 10.5 and the latest version of Jabber/Webex Connect...
> problem is exhibited on both Jabber and Webex Connect for the 9971.
>
>  What is different about the 9971 that would cause it to fail?
>
>
>
>  Jonathan
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20141223/e65fc486/attachment.html>