[cisco-voip] Jabber/Webex Connect phone control of 9971

[Jonathan Charles]

We have like eight 9900s in the network, and only 1 guy uses phone control
thru Jabber... easier to just assign the groups and walk away...


J

On Wed, Dec 24, 2014 at 3:02 AM, Erick Bergquist <erickbee at gmail.com> wrote:

> What I did was create a new role group called Jabber that has all
> those CTI roles in the Jabber group, then once that is made you just
> assign the Jabber role group to users.
>
> On Tue, Dec 23, 2014 at 8:32 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
> > Tested with Webex Connect, works too...
> >
> > On Tue, Dec 23, 2014 at 8:25 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
> >>
> >> Yep, that totally did it...
> >>
> >> Added:
> >>
> >> Standard CTI Allow Control of Phones supporting Connected Xfer and conf
> >> Standard CTI Allow Control of Phones supporting Rollover Mode
> >>
> >> And it worked on Jabber... still need to test it on the Webex Connect
> >> thing that is still floating around...
> >>
> >>
> >> Jonathan
> >>
> >> On Tue, Dec 23, 2014 at 7:39 PM, Ryan Ratliff (rratliff)
> >> <rratliff at cisco.com> wrote:
> >>>
> >>> There are additional roles ("allow CTi control of phones that...")
> users
> >>> need to control 9971s via CTI.  For 9971s and their close relatives
> (8961,
> >>> 9951) I believe it's join across lines.
> >>>
> >>> Sent from my iPhone
> >>>
> >>> On Dec 23, 2014, at 8:07 PM, Josh Warcop <josh at warcop.com> wrote:
> >>>
> >>> Not sure initially but WebEx connect is being retired so unlikely
> you'll
> >>> find much support there.
> >>>
> >>> The CTI control is almost the same so it is odd it is working for 79xx
> >>> and not a 99xx.
> >>>
> >>> The phone shows up in the phone control list in Jabber when you're
> >>> selecting the mode?
> >>>
> >>> Sent from my Windows Phone
> >>> ________________________________
> >>> From: Jonathan Charles
> >>> Sent: ‎12/‎23/‎2014 7:58 PM
> >>> To: cisco-voip at puck.nether.net
> >>> Subject: [cisco-voip] Jabber/Webex Connect phone control of 9971
> >>>
> >>> We have users who use Webex Connect (and Jabber) and they can use phone
> >>> control for their 7900s et al; but not for the 9971, it just times out
> when
> >>> you select them.
> >>>
> >>> We have CUCM 10.5 and the latest version of Jabber/Webex Connect...
> >>> problem is exhibited on both Jabber and Webex Connect for the 9971.
> >>>
> >>> What is different about the 9971 that would cause it to fail?
> >>>
> >>>
> >>>
> >>> Jonathan
> >>>
> >>> _______________________________________________
> >>> cisco-voip mailing list
> >>> cisco-voip at puck.nether.net
> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>
> >>
> >
> >
> > _______________________________________________
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> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
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