[cisco-voip] Jabber/Webex Connect phone control of 9971

[Erick Bergquist]

What I did was create a new role group called Jabber that has all
those CTI roles in the Jabber group, then once that is made you just
assign the Jabber role group to users.

On Tue, Dec 23, 2014 at 8:32 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
> Tested with Webex Connect, works too...
>
> On Tue, Dec 23, 2014 at 8:25 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
>>
>> Yep, that totally did it...
>>
>> Added:
>>
>> Standard CTI Allow Control of Phones supporting Connected Xfer and conf
>> Standard CTI Allow Control of Phones supporting Rollover Mode
>>
>> And it worked on Jabber... still need to test it on the Webex Connect
>> thing that is still floating around...
>>
>>
>> Jonathan
>>
>> On Tue, Dec 23, 2014 at 7:39 PM, Ryan Ratliff (rratliff)
>> <rratliff at cisco.com> wrote:
>>>
>>> There are additional roles ("allow CTi control of phones that...") users
>>> need to control 9971s via CTI.  For 9971s and their close relatives (8961,
>>> 9951) I believe it's join across lines.
>>>
>>> Sent from my iPhone
>>>
>>> On Dec 23, 2014, at 8:07 PM, Josh Warcop <josh at warcop.com> wrote:
>>>
>>> Not sure initially but WebEx connect is being retired so unlikely you'll
>>> find much support there.
>>>
>>> The CTI control is almost the same so it is odd it is working for 79xx
>>> and not a 99xx.
>>>
>>> The phone shows up in the phone control list in Jabber when you're
>>> selecting the mode?
>>>
>>> Sent from my Windows Phone
>>> ________________________________
>>> From: Jonathan Charles
>>> Sent: ‎12/‎23/‎2014 7:58 PM
>>> To: cisco-voip at puck.nether.net
>>> Subject: [cisco-voip] Jabber/Webex Connect phone control of 9971
>>>
>>> We have users who use Webex Connect (and Jabber) and they can use phone
>>> control for their 7900s et al; but not for the 9971, it just times out when
>>> you select them.
>>>
>>> We have CUCM 10.5 and the latest version of Jabber/Webex Connect...
>>> problem is exhibited on both Jabber and Webex Connect for the 9971.
>>>
>>> What is different about the 9971 that would cause it to fail?
>>>
>>>
>>>
>>> Jonathan
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
>
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