[cisco-voip] Jabber/Webex Connect phone control of 9971

[Jonathan Charles]

Tested with Webex Connect, works too...

On Tue, Dec 23, 2014 at 8:25 PM, Jonathan Charles <jonvoip at gmail.com> wrote:

> Yep, that totally did it...
>
> Added:
>
> Standard CTI Allow Control of Phones supporting Connected Xfer and conf
> Standard CTI Allow Control of Phones supporting Rollover Mode
>
> And it worked on Jabber... still need to test it on the Webex Connect
> thing that is still floating around...
>
>
> Jonathan
>
> On Tue, Dec 23, 2014 at 7:39 PM, Ryan Ratliff (rratliff) <
> rratliff at cisco.com> wrote:
>
>>  There are additional roles ("allow CTi control of phones that...")
>> users need to control 9971s via CTI.  For 9971s and their close relatives
>> (8961, 9951) I believe it's join across lines.
>>
>> Sent from my iPhone
>>
>> On Dec 23, 2014, at 8:07 PM, Josh Warcop <josh at warcop.com> wrote:
>>
>>   Not sure initially but WebEx connect is being retired so unlikely
>> you'll find much support there.
>>
>> The CTI control is almost the same so it is odd it is working for 79xx
>> and not a 99xx.
>>
>> The phone shows up in the phone control list in Jabber when you're
>> selecting the mode?
>>
>> Sent from my Windows Phone
>>  ------------------------------
>> From: Jonathan Charles <jonvoip at gmail.com>
>> Sent: ‎12/‎23/‎2014 7:58 PM
>> To: cisco-voip at puck.nether.net
>> Subject: [cisco-voip] Jabber/Webex Connect phone control of 9971
>>
>>  We have users who use Webex Connect (and Jabber) and they can use phone
>> control for their 7900s et al; but not for the 9971, it just times out when
>> you select them.
>>
>>  We have CUCM 10.5 and the latest version of Jabber/Webex Connect...
>> problem is exhibited on both Jabber and Webex Connect for the 9971.
>>
>>  What is different about the 9971 that would cause it to fail?
>>
>>
>>
>>  Jonathan
>>
>>  _______________________________________________
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>>
>>
>
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