[cisco-voip] UCCX upgrade

Wed Feb 12 15:13:01 EST 2014

   Hi all,

I have a question. We need to upgrade a client of ours that is running IPCC 5.x to UCCX 9.x. The supported upgrade path to UCCX is only from IPCC 7.x. We want to avoid having to do a 5 to 7 and 7 to 9 upgrade. If we do a rebuild straight onto 9 on new hardware, will Cisco Licensing give us a problem because we have an upgrade license and not a "fresh install" license?

Kind regards

Louis Koekemoer

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