[cisco-voip] UCCX upgrade

[Tanner Ezell]

You shouldn't have much issue. If you've bought it you'll get it. Worst
case might be requiring an email to licensing at cisco.com.



On Wed, Feb 12, 2014 at 1:13 PM, Louis Koekemoer (ZA) <
louis.koekemoer at dimensiondata.com> wrote:

>
>
>  Hi all,
>
>
>
> I have a question. We need to upgrade a client of ours that is running
> IPCC 5.x to UCCX 9.x. The supported upgrade path to UCCX is only from IPCC
> 7.x. We want to avoid having to do a 5 to 7 and 7 to 9 upgrade. If we do a
> rebuild straight onto 9 on new hardware, will Cisco Licensing give us a
> problem because we have an upgrade license and not a "fresh install"
> license?
>
>
>
> Kind regards
>
>
>
> *Louis Koekemoer*
>
>
>
>
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>
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