[cisco-voip] UCCX upgrade

[Buchanan, James]

Agreed. I think the upgrade license mainly allows you to reuse your old licenses, so if you apply the upgrade license, it ought to then allow you to upload your old licenses.

James Buchanan | Sr. Network Engineer
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________________________________________
From: cisco-voip [cisco-voip-bounces at puck.nether.net] on behalf of Tanner Ezell [tanner.ezell at gmail.com]
Sent: Wednesday, February 12, 2014 2:22 PM
To: Louis Koekemoer (ZA)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX upgrade

You shouldn't have much issue. If you've bought it you'll get it. Worst case might be requiring an email to licensing at cisco.com<mailto:licensing at cisco.com>.



On Wed, Feb 12, 2014 at 1:13 PM, Louis Koekemoer (ZA) <louis.koekemoer at dimensiondata.com<mailto:louis.koekemoer at dimensiondata.com>> wrote:


Hi all,

I have a question. We need to upgrade a client of ours that is running IPCC 5.x to UCCX 9.x. The supported upgrade path to UCCX is only from IPCC 7.x. We want to avoid having to do a 5 to 7 and 7 to 9 upgrade. If we do a rebuild straight onto 9 on new hardware, will Cisco Licensing give us a problem because we have an upgrade license and not a “fresh install” license?

Kind regards

Louis Koekemoer



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