[cisco-voip] UCCX Projects Cost Estimation - Labor Cost

[Buchanan, James]

Hello,

I would categorize the call flows according to the features between Enhanced and Premium. If you imagine that premium leaves you open to email queues, database dipping, etc., then you'll want to charge more for that. I can't give you a figure for that because everyone's skillset is different. Since you are one man providing support, I would think you would charge less than a Cisco partner since your pool of resources is far less. Then, I would charge for each type of call flow. You're on the right track.

Thanks,

James

James Buchanan | Sr. Network Engineer
Presidio | www.presidio.com
12 Cadillac Drive Suite 130, Brentwood, TN 37027
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | jbuchanan at presidio.com



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________________________________________
From: cisco-voip [cisco-voip-bounces at puck.nether.net] on behalf of Ryan Burtch [rburtch3 at gmail.com]
Sent: Wednesday, February 19, 2014 9:51 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX Projects Cost Estimation - Labor Cost

All:

I'm planning on doing some consulting on the UCCX side of the house and will be billing on a per project basis.  Does anyone know a good way of billing my labor for the entire project?  This won't be an hourly rate, but rather I will give them a bill for my services (Call-Flow scripting, Testing, Documentation, etc) and I need to know what a reasonable bill is?  Should I charge based on how many call-flows there are, the complexity of the call-flows, etc?


Hoping you can help.




Sincerely,

Ryan Burtch


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