[cisco-voip] UCCX/IPIVR isn't playing a new wav file

[AbdusSaboor Khan]

Hi Ryan,

We had the same issue but in UCCE, in the last we need to reboot our server
also associated GW, then it start playing the updated/new file.

Regards,

Abdul


On Wed, Feb 19, 2014 at 3:50 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:

> I have added a new wav file in my CRS script and added it to the Media
> server on the IPIVR Admin page, but when I call the Toll-Free, the new wav
> file isn't playing.  Its like the old wav is Cached or something.  Is there
> a way to manually refresh the wav file that is being pulled?
>
>
>
> Sincerely,
>
> Ryan Burtch
>
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