[cisco-voip] reporting in CUCM

[Lelio Fulgenzi]

Something I've considered (theorized) is using a couple of T1 ports and a cross-connect cable and specialized partitions and calling search spaces in order to implement FACs/CMCs to on-net destinations. You're limited to the 23 channels, but it should suffice. 

I'm not sure if this helps you or not, but it's an idea. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

----- Original Message -----

From: "Brian Meade (brmeade)" <brmeade at cisco.com> 
To: "Shaihan Jaffrey" <schaehan at gmail.com> 
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net> 
Sent: Tuesday, February 25, 2014 9:54:06 AM 
Subject: Re: [cisco-voip] reporting in CUCM 



Shaihan, 

Unfortunately the built-in CMC functionality only allows CMCs on route patterns which limits you to just outbound calls. 

There are 3 rd party products that extend this functionality to inbound calls. 

One of these products is CallLog Premium- https://marketplace.cisco.com/catalog/products/3841 

Thanks, 
Brian 
From: Shaihan Jaffrey [mailto:schaehan at gmail.com] 
Sent: Tuesday, February 25, 2014 9:50 AM 
To: Brian Meade (brmeade) 
Cc: Cisco VOIP 
Subject: Re: [cisco-voip] reporting in CUCM 


HI Brian, 

Will CMC work for inbound calls. 



Regards. 



On Mon, Feb 24, 2014 at 11:44 PM, Brian Meade (brmeade) < brmeade at cisco.com > wrote: 


Shaihan, 

Your first requirement will work with UCCX and making custom not-ready codes. 

You can use Client Matter Codes in CUCM for your 2 nd requirement. 

Thanks, 
Brian 

From: cisco-voip [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Shaihan Jaffrey 
Sent: Monday, February 24, 2014 1:32 PM 
To: Cisco VOIP 
Subject: [cisco-voip] reporting in CUCM 




Can we accomplish below points in cucm: 



Reporting of users login / logout / tea break / prayer break / meeting break status (i.e. complete login-logout monthly report of each employee) 



Marking special codes in CDR against the caller and called number. A number like 1111 for status related calls, 2222 for information related calls, 3333 for complain tracking related calls etc. 



Regards. 

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