[cisco-voip] Srst issue
Paul E Roche
roche at chapman.com
Fri Jan 17 12:44:35 EST 2014
If the phones are in a remote office that you don't have physical access to, and if it's just a few of them, you can find out which ones they are via 'show ephone registered' on the SRST gateway. Then you can find the same devices on your switch with 'show cdp neighbor'.
Then a 'no power inline' on those switch ports followed by 'power inline' on the same switch ports will power cycle the phones remotely for you. (assuming you are using PoE with the phones in question) I've had to do that a few times after a WAN went down/up on a weekend and they always re-register to the correct Communications Manager after reboot.
On Jan 17, 2014, at 11:00 AM, cisco-voip-request at puck.nether.net wrote:
> Message: 1
> Date: Thu, 16 Jan 2014 18:07:35 +0000
> From: Costas Georgiou <ckos1976 at hotmail.com>
> To: "<cisco-voip at puck.nether.net>" <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] Srst issue
> Message-ID: <BLU0-SMTP114579B73E684B0F74890A4D2B90 at phx.gbl>
> Content-Type: text/plain; charset="us-ascii"
>
> Hi all,
>
> One of our sites had about three power cuts today and it seems that some phones are registered on CUCM, but some are not.
>
> What is the best way to bring them back?
>
> Regards
>
> Costas
>
> Sent from my iPhone
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