[cisco-voip] Disappearing Agents in CAD

[Stoian Adrian]

Hello,

As far as I remember this is a firewall issue.
Try disabling the firewall from the agent/supervisor PC and see if it works.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Monday, July 14, 2014 10:43 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Disappearing Agents in CAD

Has anyone seen something like this, Agents stay online and take calls, but appear and disappear in Supervisor?
CCX 10.0SU1


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

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