[cisco-voip] Alphanumeric EditDial on 7942 Corporate Directory

Ryan Ratliff (rratliff) rratliff at cisco.com
Fri Jul 25 14:22:25 EDT 2014

Look at the InputFlags in the CiscoIPPhoneInput the directory is specifying.


For numeric you want it to be type 'N' vs 'A' for ASCII.


On Jul 25, 2014, at 12:21 PM, Angel Roberto Castaneda <hello at angelcastaneda.com<mailto:hello at angelcastaneda.com>> wrote:

Good day all,

I'm hoping someone might point me the right way on the issue below.

I have a 7942 SCCP phone running firmware 9-3-1SR4-1S. When I go look at the Corporate Directory, and select the EditDial softkey, I'm dropped into alphanumeric mode (which makes it hard to add a 9 at the beginning of the string, as you have to press the key five times to go through W X Y Z and then 9). There is no softkey to switch to touchpad mode.

The issue does not occur when editing the number on missed or placed calls, which makes me think it might be caused by the XML of the corporate directory. I'm using whatever comes out of the box on CUCM (

Has anyone else seen this before?

Thank you,

Angel Roberto Castaneda
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140725/ec0dd6aa/attachment.html>

More information about the cisco-voip mailing list