[cisco-voip] Alphanumeric EditDial on 7942 Corporate Directory

[Angel Roberto Castaneda]

Hello Ryan,

Thanks for your note. I was checking that earlier, and was hoping to find
an input flag under the EditKey softkey, but it looks like they apply only
to input items. I hope the output below clarifies what I mean.

Also, I have some 9971s and 7821s that don't have this issue. I would
expect to see it across the board, if it was a problem on the directories
XML (unless the directory lookup method has changed on those models).

I checked the directory URL (http://10.10.10.1:8080/ccmcip/xmldirectory.jsp)
and saw the following;

<?xml version="1.0" ?>
<CiscoIPPhoneMenu>
<MenuItem>
  <Name>Personal Directory</Name>
  <URL>http://10.10.10.1:8080/ccmpd/pdCheckLogin.do?name=undefined</URL>
</MenuItem>
<MenuItem>
  <Name>Corporate Directory</Name>
  <URL>*http://10.10.10.1:8080/ccmcip/xmldirectoryinput.jsp
<http://10.10.10.1:8080/ccmcip/xmldirectoryinput.jsp>*</URL>
</MenuItem>
  <Prompt>Select a directory</Prompt>
</CiscoIPPhoneMenu>



Under http://10.10.10.1:8080/ccmcip/xmldirectoryinput.jsp I see:

<?xml version="1.0" ?>
<CiscoIPPhoneInput>
  <Title>Directory Search</Title>
  <Prompt>Enter search criteria</Prompt>
  <URL>*http://10.10.10.1:8080/ccmcip/xmldirectorylist.jsp
<http://10.10.10.1:8080/ccmcip/xmldirectorylist.jsp>*</URL>
<InputItem>
  <DisplayName>First Name</DisplayName>
  <QueryStringParam>f</QueryStringParam>
  <InputFlags>A</InputFlags>
  <DefaultValue />
</InputItem>
<InputItem>
  <DisplayName>Last Name</DisplayName>
  <QueryStringParam>l</QueryStringParam>
  <InputFlags>A</InputFlags>
  <DefaultValue />
  </InputItem>
<InputItem>
  <DisplayName>Number</DisplayName>
  <QueryStringParam>n</QueryStringParam>
  <InputFlags>T</InputFlags>
  <DefaultValue />
</InputItem>
<SoftKeyItem>
  <Position>1</Position>
  <Name>Search</Name>
  <URL>SoftKey:Submit</URL>
</SoftKeyItem>
<SoftKeyItem>
  <Position>2</Position>
  <Name><<</Name>
  <URL>SoftKey:<<</URL>
</SoftKeyItem>
<SoftKeyItem>
  <Position>3</Position>
  <Name>Cancel</Name>
  <URL>SoftKey:Cancel</URL>
</SoftKeyItem>
</CiscoIPPhoneInput>


And finally, under, this is what's being displayed:

  <?xml version="1.0" ?>
- <CiscoIPPhoneDirectory>
- <DirectoryEntry>
  <Name>TEST</Name>
  <Telephone>555-555-1212</Telephone>
  </DirectoryEntry>

[truncated]

  <Prompt>Records 1 to 31 of 10189</Prompt>


<SoftKeyItem>
  <Name>Dial</Name>
  <URL>SoftKey:Dial</URL>
  <Position>1</Position>
</SoftKeyItem>
*<SoftKeyItem>*
*  <Name>EditDial</Name> *
*  <URL>SoftKey:EditDial</URL> *
*  <Position>2</Position> *
*</SoftKeyItem>*
<SoftKeyItem>
  <Name>Exit</Name>
  <URL>SoftKey:Exit</URL>
  <Position>3</Position>
</SoftKeyItem>
<SoftKeyItem>
  <Name>Next</Name>
  <URL>http://10.10.10.1:8080/ccmcip/xmldirectorylist.jsp?l=&f=&n=&start=32
</URL>
  <Position>4</Position>
</SoftKeyItem>
<SoftKeyItem>
  <Name>Search</Name>
  <URL>http://10.10.10.1:8080/ccmcip/xmldirectoryinput.jsp?l=&f=&n=</URL>
  <Position>5</Position>
</SoftKeyItem>
</CiscoIPPhoneDirectory>


*Angel Roberto Castaneda*


On Fri, Jul 25, 2014 at 1:22 PM, Ryan Ratliff (rratliff) <rratliff at cisco.com
> wrote:

>  Look at the InputFlags in the CiscoIPPhoneInput the directory is
> specifying.
>
>
> https://developer.cisco.com/fileMedia/download/0d2f0d08-c7a4-48b9-8bc2-0bf69ab27382
>
>  For numeric you want it to be type 'N' vs 'A' for ASCII.
>
> -Ryan
>
>  On Jul 25, 2014, at 12:21 PM, Angel Roberto Castaneda <
> hello at angelcastaneda.com> wrote:
>
>  Good day all,
>
>  I'm hoping someone might point me the right way on the issue below.
>
>  I have a 7942 SCCP phone running firmware 9-3-1SR4-1S. When I go look at
> the Corporate Directory, and select the EditDial softkey, I'm dropped into
> alphanumeric mode (which makes it hard to add a 9 at the beginning of the
> string, as you have to press the key five times to go through W X Y Z and
> then 9). There is no softkey to switch to touchpad mode.
>
>  The issue does not occur when editing the number on missed or placed
> calls, which makes me think it might be caused by the XML of the corporate
> directory. I'm using whatever comes out of the box on CUCM (9.1.2.12900-11).
>
>  Has anyone else seen this before?
>
>  Thank you,
>
>  *Angel Roberto Castaneda*
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>
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