[cisco-voip] Jabber Network Locale US Only

[Brian Meade]

Was it doing this before the upgrade?

I don't think there's phone-only locales for Jabber.  Did you set UK in the
Language field when doing the installation?

http://docwiki.cisco.com/wiki/Cucm-phone-locale-installers

Brian


On Tue, Jun 17, 2014 at 11:25 AM, Boon <ciscovoipuser at gmail.com> wrote:

> Hi,
>
> I recently patched my customer's UK CUCM 9.1.1 cluster to 9.1.2 SU2 and
> have found that the network locale on Jabber (J4W, J4iOS) will only use the
> US network locale when making calls. The ringback is the US single tone and
> not the UK double tone as required.
>
> I've installed cm-locale-combined_network-9.1.2.1000-1.cop.sgn to replace
> the original 9.1.1 file but this hasn't made a difference.
>  All nodes have been reloaded.
>
> J4W 9.7(2) and 9.6 have been tested, both use US network locale only. This
> only affects Jabber clients as normal 79XX series phones are using the UK
> network locale correctly.
>
> The J4W logs show the confix xml pulling down:
> <networkLocale>United_Kingdom<\networkLocale>
> <uid>63<\uid>
> <version>9.1.2.1000-1<\version>
>
> This looks ok to me but the US tones are still being played.
>
> Has anyone run into anything similar?
>
>
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>
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