[cisco-voip] Estimated time to setup a brand new UCCX box

[Jason Aarons (AM)]

Do you want them to create a design document, test plans, or just run in and keystroke?  In general UCCX has a ton of variables/options and you provided no details on number of agents, records, wfm, csqs, scripts/variables, SQL integration, etc.  Just scoping it can take a couple hours of back/forth from someone experienced.   The other option is a Fixed Priced Project with a partner, etc.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tanner Ezell
Sent: Monday, March 10, 2014 6:14 PM
To: Ryan Burtch
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Estimated time to setup a brand new UCCX box


>I need a good estimate of the time that it should take an experienced engineer to setup and configure a UCCX box in an existing environment.  I also need to know the time that it should take to setup a UCCX HA box.

Ryan,

I suggest asking an experienced engineer, preferably the one you expect to do the work. Your request is far too vague for us to answer it.

Regards,
Tanner Ezell

On Mon, Mar 10, 2014 at 2:37 PM, Ryan Burtch <rburtch3 at gmail.com<mailto:rburtch3 at gmail.com>> wrote:
I need a good estimate of the time that it should take an experienced engineer to setup and configure a UCCX box in an existing environment.  I also need to know the time that it should take to setup a UCCX HA box.

This is just the barebones config in order to get things up and running.  I don't need an estimate for scripting or anything like that.



Sincerely,

Ryan Burtch

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