[cisco-voip] Estimated time to setup a brand new UCCX box
Erick
erickbee at gmail.com
Mon Mar 10 21:33:25 EDT 2014
+1 on all that was already mentioned.
2-3 hours roughly to spin up the vm with uccx installation, one call control group, ccm server settings, etc if the pieces are in place.
Sent from my iPhone
On Mar 10, 2014, at 5:52 PM, "Jason Aarons (AM)" <jason.aarons at dimensiondata.com> wrote:
> Do you want them to create a design document, test plans, or just run in and keystroke? In general UCCX has a ton of variables/options and you provided no details on number of agents, records, wfm, csqs, scripts/variables, SQL integration, etc. Just scoping it can take a couple hours of back/forth from someone experienced. The other option is a Fixed Priced Project with a partner, etc.
>
> From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tanner Ezell
> Sent: Monday, March 10, 2014 6:14 PM
> To: Ryan Burtch
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Estimated time to setup a brand new UCCX box
>
>
>
> >I need a good estimate of the time that it should take an experienced engineer to setup and configure a UCCX box in an existing environment. I also need to know the time that it should take to setup a UCCX HA box.
>
> Ryan,
>
> I suggest asking an experienced engineer, preferably the one you expect to do the work. Your request is far too vague for us to answer it.
>
> Regards,
> Tanner Ezell
>
>
> On Mon, Mar 10, 2014 at 2:37 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:
> I need a good estimate of the time that it should take an experienced engineer to setup and configure a UCCX box in an existing environment. I also need to know the time that it should take to setup a UCCX HA box.
>
> This is just the barebones config in order to get things up and running. I don't need an estimate for scripting or anything like that.
>
>
>
> Sincerely,
>
> Ryan Burtch
>
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