[cisco-voip] Estimated time to setup a brand new UCCX box

[Bill Talley]

I'd take that deal...

Sent from an Apple iOS device with very tiny touchscreen input keys.
 Please excude my typtos.

On Mar 10, 2014, at 8:36 PM, Erick <erickbee at gmail.com> wrote:

+1 on all that was already mentioned.

2-3 hours roughly to spin up the vm with uccx installation, one call
control group, ccm server settings, etc if the pieces are in place.


Sent from my iPhone

On Mar 10, 2014, at 5:52 PM, "Jason Aarons (AM)" <
jason.aarons at dimensiondata.com> wrote:

Do you want them to create a design document, test plans, or just run in
and keystroke?  In general UCCX has a ton of variables/options and you
provided no details on number of agents, records, wfm, csqs,
scripts/variables, SQL integration, etc.  Just scoping it can take a couple
hours of back/forth from someone experienced.   The other option is a Fixed
Priced Project with a partner, etc.



*From:* cisco-voip
[mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
*On Behalf Of *Tanner Ezell
*Sent:* Monday, March 10, 2014 6:14 PM
*To:* Ryan Burtch
*Cc:* cisco-voip at puck.nether.net
*Subject:* Re: [cisco-voip] Estimated time to setup a brand new UCCX box





>I need a good estimate of the time that it should take an experienced
engineer to setup and configure a UCCX box in an existing environment.  I
also need to know the time that it should take to setup a UCCX HA box.



Ryan,



I suggest asking an experienced engineer, preferably the one you expect to
do the work. Your request is far too vague for us to answer it.



Regards,

Tanner Ezell



On Mon, Mar 10, 2014 at 2:37 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:

I need a good estimate of the time that it should take an experienced
engineer to setup and configure a UCCX box in an existing environment.  I
also need to know the time that it should take to setup a UCCX HA box.



This is just the barebones config in order to get things up and running.  I
don't need an estimate for scripting or anything like that.







Sincerely,



Ryan Burtch


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itevomcid

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