[cisco-voip] CCX 9.0 Upload File

Andrew Grech agrech88 at gmail.com
Fri Mar 21 10:24:51 EDT 2014


Hi I'm trying use the emergency script from
https://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip.html

I don't understand "and they should be place in customer location of UCCX".
>From googling and debugging today I'm assuming this has something to do
with the method "System.getProperty("uccx.customer.dir")"
and /opt/cisco/uccx/Customer.

Where is /opt/cisco/uccx/Customer located? Is this directory separate to
the documents management in UCCX? Do I initially have to SFTP these files
directly to the server?

Thanks

Andrew
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