[cisco-voip] CCX 9.0 Upload File

[Angel Roberto Castaneda]

Hello Andrew,

I remember having trouble following the readme file too. I ended up
implementing a similar script, and uploaded the .xml files to en_US\ under
"Applications> Document Management".

To reference the file in the script, I created a Document type variable
with the value DOC[blah.xml].

To upload the modified file, you have to specify the Language and Document
name in the "Upload Document" step.

I hope this helps.


*Angel Roberto Castaneda*


On Fri, Mar 21, 2014 at 9:24 AM, Andrew Grech <agrech88 at gmail.com> wrote:

> Hi I'm trying use the emergency script from
> https://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip.html
>
> I don't understand "and they should be place in customer location of
> UCCX". From googling and debugging today I'm assuming this has something to
> do with the method "System.getProperty("uccx.customer.dir")"
> and /opt/cisco/uccx/Customer.
>
> Where is /opt/cisco/uccx/Customer located? Is this directory separate to
> the documents management in UCCX? Do I initially have to SFTP these files
> directly to the server?
>
> Thanks
>
> Andrew
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20140321/23c82e6e/attachment.html>