[cisco-voip] CCX 9.0 Upload File

[Angel Roberto Castaneda]

Thanks for sharing that, Abhiram.

I seem to recall that files stored in /opt/cisco/uccx/Customer were not
persistent, so they would disappear after a reboot. Does that sound right?

*Angel Roberto Castaneda*


On Fri, Mar 21, 2014 at 10:44 AM, Abhiram Kramadhati (akramadh) <
akramadh at cisco.com> wrote:

>  Hi Andrew,
>
>  I had created this document as part of an internal training, let me know
> if it helps.
>
>   Regards,
> Abhiram Kramadhati
> CCIE Voice # 40065
> Contact Center TAC
> Cisco Systems
>
>   From: Andrew Grech <agrech88 at gmail.com>
> Date: Friday, 21 March 2014 7:54 PM
> To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] CCX 9.0 Upload File
>
>   Hi I'm trying use the emergency script from
> https://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip.html
>
> I don't understand "and they should be place in customer location of
> UCCX". From googling and debugging today I'm assuming this has something to
> do with the method "System.getProperty("uccx.customer.dir")"
> and /opt/cisco/uccx/Customer.
>
> Where is /opt/cisco/uccx/Customer located? Is this directory separate to
> the documents management in UCCX? Do I initially have to SFTP these files
> directly to the server?
>
> Thanks
>
> Andrew
>
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>
>
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